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I used O'Brien's twice in the last 8 years. Both times Rob D. came to the house and gave me a quote of what it would cost to move. Both times he was spot on & there wasn't additional charges or surprises. Ginny H communicated with me several times regarding the move. I also received a call on Friday confirming Monday's move and letting me know what time to expect the guys. The guys arrived on time & got to work. I moved 45 minutes away from the starting location, which I expected a little more charges. I was happy to say that my end bill was a couple bucks less. The 4 guys that were assigned to my move were so nice and respectful. I must say the 3 guys on my first move were just as respectful & nice. I am hoping not to ever move again, but if I would need to O'Brien's is the ONLY moving company I would call.